Skate Mom Sneakers – Custom Skater Name Competition Day Shoes
All day in a cold rink for four minutes on the ice. These carry your skater name so the stands know who you are there for.
- Upper: lightweight breathable canvas with a printed panel on both shoes
- Sole: cushioned rubber outsole with a padded insole for all-day wear
- Closure: standard lace-up with a reinforced eyelet row
- Custom text: skater name on the side panels
- Sizes: US men 6-13 (EU 39-47.5), foot length 9.6-11.9 in. Between two sizes? Take the larger one.
Personalization
Send the skater name after you order. We confirm the spelling before printing.
Care
Wipe the uppers with a damp cloth and mild soap, air dry away from direct heat. Do not machine wash.
Return & Refund Policy
Easy returns, exchanges, and refunds
A 30-day return window, free return shipping on change-of-mind and sizing returns, and a clear step-by-step process.
Last updated: October 6, 2026Last updated: October 6, 2026
Return Window
You may request a return within 30 days of delivery. Because every item is printed to order, we ask that returned products be unworn, unwashed, and in their original condition. We accept returns for both defective items and change-of-mind or sizing reasons.
Change-of-Mind & Sizing Returns
If the item simply isn't right for you, or you need a different size, you can return it within the 30-day window.
Free return shipping. For change-of-mind and sizing returns, we do not charge a return shipping fee. We provide a free prepaid return label so you can send the item back at no cost to you.
Defective or Wrong Items
If your order arrives defective, damaged, or different from what you ordered, email us within 30 days of delivery with your order number and a clear photo. We will cover return shipping and send a replacement or full refund, including any shipping fee you paid.
How to Start a Return
- Email our teamSend a message to [email protected] with your order number and the reason for the return.
- Receive your labelWe email you a free prepaid return shipping label for change-of-mind, sizing, defective, and wrong-item returns.
- Pack the itemPlace the item back in its original condition and packaging, then attach the label.
- Ship it backDrop the package off with the carrier noted on your label.
- Get your refund or exchangeOnce we receive and inspect the item, we process your refund or send your exchange.
Exchanges
Need a different size or style? We accept direct exchanges. Start the same way as a return, and tell us the size or item you'd like instead. Your replacement is printed to order once your original item is on its way back to us.
Refund Timeline
| Stage | Timeframe |
|---|---|
| We receive & inspect your return | Upon arrival |
| Refund issued after inspection | Within 2 business days |
| Funds appear on your account | Depends on your bank / PayPal |
Refunds are issued to your original payment method (PayPal balance or the original card used through PayPal). The original shipping fee is non-refundable, except when the return is due to a defective or wrong item.
Order Cancellation
Because items are produced upon order, cancellation is time-sensitive. You may request to cancel your order within 12 hours of placing it, before it enters production. Email [email protected] with your order number as soon as possible. Once an order has entered production, it can no longer be cancelled, but it may still be eligible for a return under the terms above.
To cancel, email [email protected] with the subject line "Cancel + your order number." We confirm every cancellation by email.
Need Help?
HUY DAU LANH LLC1034 Bonnie Brae Ave, Casper, WY 82601, United States
Email: [email protected]
Website: https://jubilogifts.com
Support hours: Mon–Fri, 9:00 AM – 5:00 PM MT
jubilogifts.com is operated by HUY DAU LANH LLC.
1034 Bonnie Brae Ave, Casper, WY 82601, United States · [email protected] · https://jubilogifts.com
© 2026 HUY DAU LANH LLC. All rights reserved.
